Privacy Policy & Data Protection

Our Privacy Commitment

myridianovae respects your privacy and is committed to protecting your personal information in accordance with Australian privacy laws and international standards.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

Information We Collect

We collect information necessary to provide our financial planning services and improve your experience.

Personal Information

  • Full name and title
  • Email address
  • Phone numbers
  • Residential and postal addresses

Website Usage Information

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent

How We Use Your Information

We use collected information for legitimate business purposes related to our financial planning services.

  • Delivering financial planning consultations and support
  • Communicating about appointments and services
  • Improving our services and user experience
  • Meeting legal and regulatory obligations

Legal Basis for Processing

We process your personal information based on several legal grounds under Australian privacy law.

We process your data on the basis of consent and legitimate interest.: Our primary legal basis is your consent to receive our services, supplemented by legitimate business interests in providing quality financial planning consultations.

Information Sharing

We share personal information only when necessary and in accordance with privacy laws.

  • Trusted service providers who assist in delivering our services
  • Government agencies when required by law
  • Third parties with your explicit consent

Data Security Measures

We implement comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Your Privacy Rights

Australian privacy law grants you several rights regarding your personal information.

  • Request access to personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information in certain circumstances
  • Request transfer of your information to another provider
  • Withdraw consent for processing at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information, see our Cookie Policy.

Data Retention

We retain personal information only as long as necessary for service provision and legal compliance, typically 7 years for financial records.

Children's Privacy

Our services are intended for adults 18 and over. We do not knowingly collect information from minors without parental consent.

18+ only

Policy Updates

We may update this Privacy Policy to reflect service changes or legal requirements. Updates will be posted with effective dates.

Contact Our Privacy Team

For privacy-related questions or to exercise your rights, contact us using the information below.

Address: 123 Collins Street, Melbourne VIC 3000

Email: contact@myridianovae.com

Phone: +61 325 713 023

Last updated: August 21, 2025